Terms and Conditions
Business Partner VIP Services LLC
These Terms and Conditions (“Terms”) govern your access to and use of the website located at BusinessReputation.org (the “Site”), the Business RMS 4.0 software, mobile applications, NFC feedback cards, and any related services (collectively, the “Services”) provided by Business Partner VIP Services LLC (“Company,” “we,” “us,” or “our”).
By accessing, browsing, or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. Acceptance of Terms
You must be at least 18 years old to use the Services. By using the Services, you represent that you are of legal age and have the capacity to enter into these Terms.
We may update these Terms at any time. We will notify you of material changes by posting the revised Terms on the Site and updating the “Last Updated” date. Continued use of the Services after changes constitutes acceptance.
2. Description of Services
The Services include a SaaS platform that enables business owners to collect real-time customer feedback via NFC cards, QR codes, or web forms. The system helps improve employee accountability, boost positive Google reviews, protect brand reputation, and reduce advertising costs through better customer satisfaction data.
3. Accounts and Subscriptions
To access certain features, you must create an account. You agree to provide accurate, current, and complete information and to update it as needed. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Subscriptions are paid monthly or annually (as selected during signup). Fees are non-refundable except as stated in our refund policy (Section 8). We may change pricing with 30 days’ notice via email or Site posting.
4. Payment
Payments are processed through third-party providers (e.g., Stripe). By subscribing, you authorize recurring charges to your payment method. You are responsible for all taxes associated with your purchases.
5. Use Restrictions
You agree not to:
– Use the Services for any illegal purpose or in violation of any law.
– Reverse engineer, decompile, or attempt to derive source code from the Services.
– Interfere with or disrupt the Services or servers.
– Upload viruses, malware, or harmful code.
– Harvest or collect information about other users without consent.
– Impersonate any person or entity.
We reserve the right to suspend or terminate your account for any violation of these Terms.
6. User Content and Feedback
Any feedback, comments, or other content you submit through the Services (“User Content”) remains your property. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, distribute, and display it solely to provide, maintain, and improve the Services.
You represent that your User Content does not infringe any third-party rights and is not unlawful, defamatory, or obscene.
7. Intellectual Property
The Services, including software, designs, text, graphics, and NFC card templates, are owned by us or our licensors and protected by U.S. and international copyright, trademark, and other laws. You may not copy, modify, distribute, or create derivative works without our written permission.
8. Refund and Cancellation Policy
Subscriptions may be canceled at any time through your account dashboard. No refunds are provided for partial months or unused portions of prepaid periods, except in cases of material non-performance by us (determined at our sole discretion). Refunds, if granted, will be processed within 30 days.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, even if advised of the possibility of such damages. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
10. Disclaimer of Warranties
The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
11. Indemnification
You agree to indemnify, defend, and hold us harmless from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your User Content, or your violation of these Terms.
12. Termination
We may terminate or suspend your access to the Services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or us.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved exclusively in the state or federal courts located in Orange County, Florida. You agree to submit to the personal jurisdiction of those courts.
14. Miscellaneous
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce any right does not waive that right. These Terms constitute the entire agreement between you and us regarding the Services.
15. Contact Us
Questions about these Terms? Contact us at:
Email: support@businessreputation.org
Mail: Business Partner VIP Services LLC
7380 W Sand Lake Rd, 5th Floor
Orlando, FL 32819
Thank you for using Business RMS 4.0.