Privacy Policy
Business Partner VIP Services LLC
Business Partner VIP Services LLC (“we,” “us,” “our,” or “Company”) operates the Business RMS 4.0 service, including the website at BusinessReputation.org (the “Site”) and related mobile applications, software, and services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, use our Services, or interact with us in any way. By accessing or using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.
Information We Collect
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”). The categories of Personal Information we collect include:
Identifiers: Name, email address, phone number (optional), IP address, device identifiers.
Commercial information: Company name, business type (e.g., plumbing, HVAC, restaurant), feedback/comments submitted about employees or business interactions.
Internet or network activity: Browsing history on our Site, interaction with our Services (e.g., NFC taps, form submissions).
Geolocation data: Approximate location derived from IP address (not precise GPS).
Professional or employment-related information: Limited to employee names selected in feedback forms (provided by customers).
Inferences: Preferences or characteristics drawn from feedback data to improve Services.
We do not collect sensitive personal information (e.g., Social Security numbers, financial account details, precise geolocation, health data) or biometric data.
How We Collect Information
Directly from you: When you submit feedback forms, contact us, sign up for an account, or provide information during checkout/subscription.
Automatically: Through cookies, server logs, NFC interactions, analytics tools (e.g., Google Analytics), and device information when you visit the Site or use the Services.
From third parties: Public business directories (for verification), payment processors (for subscription billing), and review platforms (e.g., Google) when integrating feedback.
How We Use Your Information
To provide, maintain, and improve the Services (e.g., process feedback, generate reports, send notifications).
To communicate with you (e.g., respond to inquiries, send service updates, billing).
To personalize your experience (e.g., tailor dashboards).
To prevent fraud, abuse, or security incidents.
To comply with legal obligations (e.g., respond to subpoenas).
For internal business purposes (e.g., analytics, product development).
We do not sell your Personal Information or share it for cross-context behavioral advertising.
Sharing Your Information
Service providers: Payment processors (e.g., Stripe), cloud hosting (e.g., AWS), analytics providers, email service providers — all under contracts requiring them to protect your data.
Business partners: Only with your explicit consent or as necessary to deliver Services (e.g., Google for review integration).
Legal requirements: If required by law, court order, or government request.
Business transfers: In connection with merger, acquisition, or sale of assets.
Your Privacy Rights (Including CCPA/CPRA for California Residents)
Depending on your location, you may have certain rights regarding your Personal Information:
Right to know what Personal Information we collect, use, disclose, or sell.
Right to request deletion of your Personal Information.
Right to correct inaccurate Personal Information.
Right to opt out of any “sale” or “sharing” of Personal Information (we do not sell or share for cross-context advertising).
Right to limit use of sensitive Personal Information (we do not collect sensitive data).
Right to non-discrimination for exercising rights.
To exercise your rights (or designate an authorized agent):
Email us at support@businessreputation.org with “Privacy Request” in the subject line. Include your name, email, and specific request. We will verify your identity and respond within 45 days (extendable by 45 days if needed).
California residents may also use our dedicated request portal (link in footer) or call our toll-free number (if provided).
Data Retention
We retain Personal Information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Feedback data is typically retained for 7 years or as required by law. You may request deletion (subject to legal exceptions).
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. This includes encryption in transit (TLS), access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.
Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect Personal Information from children under 16. If we learn we have collected such data, we will delete it.
International Data Transfers
Our Services are hosted in the United States. If you access from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ. By using the Services, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Policy on this page and updating the “Last Updated” date. Continued use of the Services after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: support@businessreputation.org
Mail: Business Partner VIP Services LLC
7380 W Sand Lake Rd, 5th Floor
Orlando, FL 32819
Thank you for trusting us with your information.